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Outages: 920.766.5988
General: 920.766.5721
Billing: 920.462.0234
River Reports
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Contact Us

Emergency/Outage:
920.766.5988
Billing:
920.462.0234
General/Customer Service:
920.766.5721
Feel Free To Let Us Know How We Can Serve You Even Better.
By Phone: 920.766.5721
By Fax: 920.766.7698
Lobby Hours:
Monday – Thursday, 9:00 a.m. – 4:00 p.m.;
Friday, 9:00 a.m. – 12:00 p.m.
Business Hours:
Monday – Friday, 7:30 a.m. – 4:00 p.m.
In Person:

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Key Contacts
Michael Avanzi
General Manager
Dave Pahl
Engineering & Operations Director
Tara Schmitz
Human Resources Director
Zach Moureau
Environmental & Compliance Manager
Aaron Wallin
Finance & Administration Director
Hazael Becerra
Manager of Operational and Information Technology
Eric Miller
Manager of Engineering & Project Management
Brittany Simonson
Communications Specialist

Diggers Hotline.

Kaukauna Utilities would like to remind you that when you are planning projects that require any digging, there may be underground utilities that could be affected. Please, plan ahead and call Diggers Hotline before you dig to have utilities located and marked. Calling 811 is a new FCC-designated national N-11 number created to help simplify contacting one-call centers across the country. This quick and efficient service will notify the appropriate utilities, who then send to the requested site to mark the approximate location of underground lines.

Tree Trimming

Kaukauna Utilities urges homeowners to leave the trimming to us. Never attempt to trim any trees or vegetation growing near power lines. Leave the trimming to professionals.

Gift Certificates

While shopping for a loved one, a friend or a person in need, consider giving them the gift of “Power” for a holiday, birthday or any other occasion. All you need to do is visit the KU front office where you will pay toward the gift recipient’s account and pick up a certificate that you can present to them. They can keep the certificate and there is no need for them to visit the office since you already payed the money toward their account.

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Rebate Programs

There are a number of rebate programs available for homeowners when you upgrade your appliances, faucets, air conditioning, lighting, toilets, and more. Building a new home? There’s a number of rebates for you, too.

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